- Secure chat
- In-app encrypted messenger
- Operating hours
- 09:00–21:00 GMT · Mon–Sun
Channels
Need a different route?
Support runs through the website chat — open a thread, attach photos if they help, and a human joins when needed. Replies 09:00–21:00 GMT, 7 days a week.
Live chat
LiveFastest replies between 09:00–21:00 GMT. Share your order reference for priority handling.
How it works
Collection point reminders
InPost
Most collection points sit inside 24/7 petrol stations and convenience stores for easier pickup.
- 1
Choose your location
Pick the collection point that suits your route - this is where your parcel will be delivered.
- 2
Verify payment
Account balance or USDT confirmation triggers the collection code.
- 3
Collect & confirm
Scan the code, grab your parcel, and confirm receipt so we can process the next order.
InPost
Most collection points sit inside 24/7 petrol stations and convenience stores for easier pickup.
